Human Resource Development

Jamaica’s training institutions presently offer a broad spectrum of ICT training. Accordingly, all of the training under the present component will be carried out by existing institutions that have demonstrated a track record in providing training. The project will finance an ICT partial scholarship program that will fund two thirds of the costs of ICT training for around 900 eligible individuals over the next 5 years.

The other one third will be financed by the scholarship recipient and/or their employers. Demand studies and ICT sector employment trends suggest that the largest demand for scholarships will be for the kinds of training provided under the ICT and CISCO Academy programs, and these programs have been used in quantifying resources requirements. The CIT at Montego Bay (the initial one) and other centers follow a well-established curriculum and the trainers are certified.

The CISCO Academy in Jamaica is part of a network of more than 4,000 centers around the world. However, the actual types of scholarship that will be funded will be determined by the demand of the scholarship recipients. In practice, the key to success in this dynamic sector is flexibility, to enable training to respond swiftly to market demand, and training under the program may cover a broad spectrum of activities, including, for example, call center supervisory staff, specialized data and transactions processing, graphic and web content development, computer assembly, repair and maintenance, systems management and software design.

Through this programme, MCST will be able to use the funds available to provide the human resources infrastructure to encourage foreign direct investment. The trainees themselves will cover one third of the costs of training.

The Project will fund the development and implementation of a system to monitor the performance of ICT graduates from the training programme. The system will be developed early in the project, and will also provide for increased virtual and live networking among graduates and employers. The system will enable the MCST to swiftly adjust its scholarships program keeping it flexible and responsive to developments in the ICT job market, and facilitating gender balance in the ICT training program.

 


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